Family floater
A shared pool for younger households.
Complete guide
Health insurance, from first principle to final claim.
A plain-English map of how cover works, which clauses matter and how to choose a structure that still looks good at the hospital desk.
The foundations
Start with the structure, not the brand
Choose who shares cover, how much the base policy holds, and whether a super top-up should carry the expensive tail.
Individual
Ring-fenced cover for parents, seniors and higher-risk members.
Super top-up
A large, affordable layer above a deductible.
The fine print
Six clauses that change what gets paid
- Room-rent eligibility
- Pre-existing disease waiting period
- Co-pay
- Disease-wise sub-limits
- Restoration benefit
- Network hospital access
Claims, handled
A named human owns the process end to end
One person, one number, from the first call to the final settlement. You stay with your family; we carry the paperwork and follow-ups.
- 01
Call your claim expert
One call starts everything — no forms, helpline queue or ticket number.
- 02
We verify the cover
Eligibility, limits, waiting periods and the right claim route, explained plainly.
- 03
We build and submit the file
Forms are pre-filled, documents checked and insurer queries answered.
- 04
Settled, then explained
Every approval and deduction is broken down. We contest what is unsupported.
Questions
Health insurance FAQs
Is MITRA's advice really free?
Yes — consultations and claims support are free for you. Like all insurance intermediaries, we earn a standard commission from insurers when a policy is issued. Our advisors are measured on fit and claim outcomes, not sales targets.
What does claims support include?
A dedicated claim expert prepares and verifies your documents, coordinates with the hospital, insurer or TPA, resolves queries, and explains the final settlement in plain language. It is included for policies bought or ported through MITRA.
Can MITRA guarantee that my claim will be paid?
No intermediary can decide or guarantee a claim outcome. The insurer decides based on policy wording and the facts of the claim. MITRA makes sure your file is complete, follows up, contests unsupported deductions and escalates when valid grounds exist.
Free · Unbiased · No pressure
Build your family's cover with an advisor
No jargon, no pressure and no obligation.