Why MITRA

Don't judge us by the day you buy. Judge us by the day you claim.

Most insurance platforms are built around the transaction. MITRA is built around what happens for years after it.

How claims work
50,000+Families protected
15,000+Claims settled
5★Customer rating on Google
30+Insurance partners
98%Claims resolution rate

The problem, named

Buying is easy. Being left alone is expensive.

A comparison table cannot coordinate a hospital desk, repair a broken claim file or explain an insurer's deduction. The relationship should become more useful after purchase, not disappear.

The inversion

We design the advice backwards from claim day

Read the fine print first

The clauses most likely to matter in a claim are discussed before price.

Recommend a shortlist

A few right-fit plans, with downsides stated in the same breath as benefits.

Stay accountable

One named claim expert owns the process, free through every renewal.

How we earn

No hidden fee, no mystery incentive

Premiums are identical across distribution routes. MITRA earns the standard regulated commission from the insurer when a policy is issued. Advice and claims support do not add to your premium.

Questions

Questions about MITRA

Is MITRA's advice really free?

Yes — consultations and claims support are free for you. Like all insurance intermediaries, we earn a standard commission from insurers when a policy is issued. Our advisors are measured on fit and claim outcomes, not sales targets.

What does claims support include?

A dedicated claim expert prepares and verifies your documents, coordinates with the hospital, insurer or TPA, resolves queries, and explains the final settlement in plain language. It is included for policies bought or ported through MITRA.

Can MITRA guarantee that my claim will be paid?

No intermediary can decide or guarantee a claim outcome. The insurer decides based on policy wording and the facts of the claim. MITRA makes sure your file is complete, follows up, contests unsupported deductions and escalates when valid grounds exist.

Free · Unbiased · No pressure

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A useful conversation

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Why MITRA — Insurance Advice Before You Buy, a Claim Expert When It Matters